Payment for Merchandise and Goods Delivery
Dear visitor,
Besides, you may pay on account via Joint-stock commercial Savings Bank of the Russian Federation, as well as make your payment in cash or with the help of a credit card upon receipt of goods. Your credit card payments (i.e. Visa, Master Card and Maestro) will be made through our portable terminals.
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Cost of courier delivery within the area of Moscow is rated at RUB 200.
Time of delivery is assumed within the range of 1 to 3 workdays (depending on the goods specified).
The Russian Post Express Mail Service courier takes the responsibility for delivery of goods to various cities of the Russian Federation. For actual costing of delivery, visit the following web link:
If paid on delivery, it is necessary to refund the cost of bank transfer services to be specified within the range of 1% to 9% depending on recipient's region.
We take the orders on week days from 10:00 a.m. to 06:00 p.m. When being delivered within the area of Moscow, the goods shall be supplied from 10:00 a.m. to 06:00 p.m. If the goods are delivered on days off, some preliminary arrangements shall be agreed with our e-shop manager.
Your orders will be confirmed by an e-mail message and our officer will contact with you to agree any details.
You are kindly requested to review the following information:
The goods listed below shall not be considered as returnable or exchangeable “…precious metal wares, jewelry, items from precious metals incrusted with semiprecious and synthetic stones, facetted precious stones…” (LIST OF PROPER-QUALITY NON-FOODS TO BE NOT CONSIDERED AS SUBJECT TO RETURN OR EXCHANGE FOR ANY SIMILAR GOODS OF DIFFERENT SIZE, SHAPE, DIMENSION, STYLE, COLOR OR PACKING is approved by the RF Government Decree No. 55 dated January 19, 1998)
However, if you find any invisible defect, we are ready to take account for returning/exchanging the defected item on your written request. Our company will carry out an expertise at its own expense. Besides, if you make your payment, but no goods are available yet and you do not want to lose your time, all the funds paid will be returned as soon as possible on your written request.
Please, send your return requests to our e-mail:
Kindly note that any items purchased at our e-shop are not supposed for delivery abroad.
Herewith we want you to take your notice that any payments concerned may be made by the method of electronic transfer.